We want to make it right

At The Honey Baked Ham Company, we promise to deliver products that help you enjoy life, one meal at a time. So if our products are anything less than wonderful, we want to make it right within 60 days of receipt of order.

The Freshest Food
We guarantee that our products will arrive on your doorstep packed, temperature secured, and delicious. If you’re ever at all concerned about the freshness of your product, contact us and we’ll replace or refund your order.

The Best Taste
We strive to make the highest quality, best tasting hams, turkeys and other products on the market. If you are not satisfied with any food within 60 days of receipt of order, we will refund or replace your items.

On-Time Delivery
Many of our gifts are the centerpieces of holiday celebrations, so we understand the importance of your HoneyBaked delivery arriving on time. We will do everything we can to ensure all deliveries are when you expect them. If you have any problems with delivery, contact us immediately and we’ll make it right.

If you’ve had a problem, concern or question about a product, gift or delivery, please contact one of our friendly associates at 1-800-367-7720.